Blog

Be Curious

Can Ted Lasso make you a better negotiator? This post provides a lesson on the importance of being curious. Genuine curiosity will make you a better negotiator.

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Mediation 2.0

The default model for mediation has produced excellent results in most cases. For complex, multi-faceted, or multi-party mediation, this article suggests re-thinking the process.

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Negotiating the Impossible

Negotiating the Impossible provides insights from the resolution of some of the most intractable conflicts in history. In this introduction and articles to follow, we explore the lessons we can learn from them.

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New AAA Commercial Arbitration Rules

The 2022 Commercial Arbitration Rules introduced a number of changes. Appropro of the times, it allows the arbitrator to establish the method of conducting the hearing, including video, audio, or other electronic means “when appropriate.”

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Silence As A Negotiating Tool

Listening — understanding — the other side may be the most important negotiation skill. It is difficult to be a good listener when you are talking. But silence has other benefits discussed in this article.

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