Blog

The Art & Science of Receiving Feedback

February 26, 2024

Learning to give and receive feedback is a valuable tool for negotiators. How defensive are you?

Getting Past Impasse

February 19, 2024

The article provides some valuable tips to avoid impasse in mediation and achieve resolution.

MESO Negotiation in Mediation

February 13, 2024

A recent study suggests that making multiple equivalent simultaneous offers leads to better outcomes in business negotiations.

Mediation Improves Litigants’ Perception

February 4, 2024

Read about a new study that demonstrates the benefits of mediation regardless of outcome.

Be Curious

December 17, 2023

Can Ted Lasso make you a better negotiator? This post provides a lesson on the importance of being curious. Genuine curiosity will make you a better negotiator.

A Guide to Arrogance in Negotiation and How to Avoid It

December 3, 2023

Although negotiators must display confidence — real or feigned — arrogance is counterproductive. Learn why in this article.

The Bottom Line

October 23, 2023

Should you tell your mediator your bottom line? This post from an experienced mediator explores that question.

Mediation 2.0

October 18, 2023

The default model for mediation has produced excellent results in most cases. For complex, multi-faceted, or multi-party mediation, this article suggests re-thinking the process.

Negotiating the Impossible provides insights from the resolution of some of the most intractable conflicts in history. In this introduction and articles to follow, we explore the lessons we can learn from them.

New AAA Commercial Arbitration Rules

September 30, 2022

The 2022 Commercial Arbitration Rules introduced a number of changes. Appropro of the times, it allows the arbitrator to establish the method of conducting the hearing, including video, audio, or other electronic means “when appropriate.”