
The Art & Science of Receiving Feedback
Learning to give and receive feedback is a valuable tool for negotiators. How defensive are you?
Learning to give and receive feedback is a valuable tool for negotiators. How defensive are you?
The article provides some valuable tips to avoid impasse in mediation and achieve resolution.
A recent study suggests that making multiple equivalent simultaneous offers leads to better outcomes in business negotiations.
Can Ted Lasso make you a better negotiator? This post provides a lesson on the importance of being curious. Genuine curiosity will make you a better negotiator.
Although negotiators must display confidence — real or feigned — arrogance is counterproductive. Learn why in this article.
Negotiating the Impossible provides insights from the resolution of some of the most intractable conflicts in history. In this introduction and articles to follow, we explore the lessons we can learn from them.
Listening — understanding — the other side may be the most important negotiation skill. It is difficult to be a good listener when you are talking. But silence has other benefits discussed in this article.
A significant step in preparing for mediation, or any negotiation, is the calculation of the party’s Best Alternative to a Negotiated Agreement (“BATNA”). Most lawyers
Kluwer’s Mediation Blog recently published one of the best articles I have read on negotiating in mediation by Bill Marsh, a London based international mediator.
We have this stereotype of good salespeople as being smooth talkers but real professionals know that the key to better sales results is better listening.