Elements of a Good Mediation

One of the benefits of a being both a mediator and an advocate is the opportunity to view other mediators at work and try to employ what they do that is effective and avoid what is not.  I recently had a mediation where the mediator announced his expertise in the substantive area — thereby losing a substantial amount of his role as mediator —  and bragged about his settlement percentage.  The case neither settled nor accomplished much of anything else.  So what are the elements of a good mediation.  Here is a link to one view that I think is worth contemplating. What does good mediation look like?  A consumer’s eye-view.