ARBITRATION
Forms
Rules
KNOWLEDGE
Books
“Litigation Interest and Risk Assessment” by Michaela Keet, Heather Dianne Heavin, and John Lande
“Getting to Yes: Negotiating Agreement without Giving In” by Roger Fisher and William Ury
“Getting Past No” by William Ury
Seven Habits of Highly Effective People by Stephen Covey
“Making Money Talk: How to Mediate Insured Claims and Other Monetary Disputes” by J. Anderson Little
“Narrative Mediation: A New Approach to Conflict Resolution” by John Winslade and Gerald Monk
“Practical Negotiating: Tools, Tactics, and Techniques” by Tom Gosselin