In a recent tweet, Elon Musk suggested that human cognitive biases should be taught to everyone at a young age.
Setting aside the early childhood education question, there is no doubt that understanding our cognitive biases makes us better decision makers. And better decision-makers improve negotiations and result in better outcomes in mediation.
Did you know there are 50 of them?
Calculating your and your opponents best alternative to a negotiated agreement is valuable but beware the pitfalls. The use of math does not make it science.
Offers in mediation are too often approached with all the coyness of gauche teenagers at a school dance (acknowledging that this metaphor may reveal too much about my own youth!). It need not be like this. Here are some thoughts to ease the pain.
To become a better negotiator, become a better listener! Here are some suggestions to improve your listening skills. First, shut up …
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